SMS TERMS & CONDITIONS

1. PROGRAM DESCRIPTION

D and H Solutions offers SMS communications to customers and prospects who voluntarily opt in.

Messages may include:

• Quote follow-ups
• Appointment reminders
• Estimate updates
• Service information
• Installation updates
• Customer support
• Promotional offers
• Permanent lighting information

By opting in to the SMS program, you agree to these SMS Terms & Conditions.

2. OPT-IN CONSENT

By providing your mobile phone number and checking the SMS consent checkbox on our website or otherwise expressly opting in, you consent to receive recurring SMS messages from D and H Solutions at the mobile number provided.

Some messages may be sent using automated technology.

Consent is not a condition of purchase.

You may use our services without consenting to promotional SMS communications.

3. MESSAGE FREQUENCY

Message frequency varies. Frequency depends on your inquiry, appointments, projects, and communications with us.

You may receive up to approximately 10 messages per month, although active customer conversations may vary.

4. MESSAGE AND DATA RATES

Message and data rates may apply.

Your wireless carrier's standard messaging and data rates may apply to messages sent or received.

D and H Solutions is not responsible for carrier charges.

5. HOW TO OPT OUT

You can stop receiving SMS messages at any time. Reply STOP to opt out.

Reply:

STOP to any eligible message.

You may also contact us at:

Email: Info@elitelightingco.com
Phone: (916) 603-2263

After opting out, you may receive a final confirmation message confirming that your opt-out request was processed.

You will not receive additional marketing SMS communications unless you opt in again.

6. HOW TO GET HELP

For assistance: Reply HELP to a message. Reply HELP for assistance.

You may also contact:

Email: Info@elitelightingco.com

Phone: (916) 603-2263

7. CARRIERS

The SMS program may operate across major United States wireless carriers.

Carriers are not liable for delayed or undelivered messages.

Message delivery depends on carrier networks and other factors outside our control.

8. PRIVACY

We respect the privacy of SMS subscribers.

Mobile information and SMS consent information will not be sold or shared with third parties or affiliates for their own marketing or promotional purposes.

For more information, review our Privacy Policy.

9. CONTENT OF MESSAGES

Messages may relate to D and H Solutions' permanent LED lighting services and may include:

• Quote requests
• Estimates
• Appointments
• Installation updates
• Customer service
• Scheduling
• Promotions
• Discounts
• Service information

10. AGE REQUIREMENT

You must be 18 years of age or older to participate in our SMS program.

By opting in, you confirm that you are at least 18 years old or otherwise authorized to provide the mobile number used.

11. LIMITATION OF LIABILITY

To the maximum extent permitted by law, D and H Solutions will not be liable for delayed, failed, or misdirected SMS messages resulting from carrier issues, telecommunications outages, incompatible devices, inaccurate phone information, or circumstances outside our reasonable control.

12. CHANGES TO SMS TERMS

We may update these SMS Terms & Conditions periodically.

Changes become effective once posted to this page.

The "Last Updated" date will reflect the latest revision.

13. CONTACT INFORMATION

D and H Solutions

9745 Business Park Drive
Sacramento, CA 95827

Email: Info@elitelightingco.com

Phone: (916) 603-2263