PRIVACY POLICY
Last Updated: September 23, 2026
1. INTRODUCTION
D and H Solutions ("Company," "we," "us," or "our") respects your privacy and is committed to protecting personal information provided through our website and services.
This Privacy Policy explains how we collect, use, disclose, retain, and protect information.
2. INFORMATION WE COLLECT
We may collect personal information including:
- Name
- Email address
- Phone number
- Property address
- Business name, when applicable
- Project information
- Messages and inquiries
- Payment information when applicable
We may also automatically collect:
- IP address
- Browser type
- Device information
- Pages visited
- Time spent on the website
- Referring URLs
- Cookies and related technologies
3. HOW WE USE INFORMATION
We may use information to:
- Provide permanent lighting services
- Prepare estimates
- Respond to inquiries
- Schedule appointments
- Communicate regarding projects
- Send service-related communications
- Send SMS communications with appropriate consent
- Send promotional communications where permitted
- Improve our website
- Prevent fraud or abuse
- Maintain website security
- Comply with legal requirements
4. SMS AND TEXT MESSAGING
If you opt in to receive SMS messages from D and H Solutions, we may use your mobile number to send messages regarding:
- Your inquiry
- Quote requests
- Estimates
- Appointments
- Service updates
- Installation updates
- Follow-up communications
- Promotional communications
Message frequency varies.
Message and data rates may apply.
You may opt out at any time by replying STOP. Reply STOP to opt out.
For assistance, reply HELP or contact us directly. Reply HELP for assistance.
Consent is not a condition of purchase.
See our SMS Terms & Conditions for additional details.
5. MOBILE INFORMATION SHARING
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Information sharing with subcontractors in support services, such as customer service or communications infrastructure, is permitted when necessary to provide our services. All other use-case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties for their marketing or promotional purposes.
6. INFORMATION SHARING
We may disclose information to:
Service Providers
Vendors providing hosting, CRM, communications, payment processing, analytics, scheduling, customer support, advertising, or other operational services on our behalf.
Legal Requirements
Where disclosure is required to comply with law, regulation, legal process, or governmental request.
Business Transfers
Information may be transferred as part of a merger, acquisition, financing, restructuring, or sale of business assets.
We do not sell your personal information to third parties.
Mobile opt-in consent information will not be sold or shared with third parties for their own marketing purposes.
7. COOKIES AND TRACKING
We may use cookies and similar technologies to operate the website, remember preferences, understand website traffic, and measure performance.
Users may control certain cookie functionality through their browser settings.
8. DATA SECURITY
We implement reasonable technical and organizational safeguards intended to protect personal information against unauthorized access, alteration, disclosure, destruction, or misuse.
However, no internet transmission or storage system can be guaranteed to be completely secure.
9. DATA RETENTION
We retain personal information for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy, maintain business records, resolve disputes, enforce agreements, and comply with applicable law.
10. YOUR PRIVACY CHOICES
Depending on applicable law, individuals may have the ability to:
- Request access to personal information
- Request correction
- Request deletion
- Opt out of marketing communications
- Withdraw SMS consent
- Request information regarding certain disclosures
SMS consent may be withdrawn by replying STOP.
11. CHILDREN'S PRIVACY
Our services are intended for adults.
We do not knowingly collect personal information from children under 18 through our lead-generation forms.
12. THIRD-PARTY LINKS
Our website may contain links to external websites.
D and H Solutions is not responsible for the privacy practices, content, or security of third-party websites.
13. CHANGES TO THIS PRIVACY POLICY
We may update this Privacy Policy periodically.
The "Last Updated" date will reflect the date of the most recent revision.
14. CONTACT US
D and H Solutions
9745 Business Park Drive
Sacramento, CA 95827
Email: Info@elitelightingco.com
Phone: (916) 603-2263